Return and Refund Policy

At Weighto, Inc., we strive to provide high-quality fitness gear and ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our Return and Refund Policy below.

1. Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in its original packaging

  • The return must be requested within 30 days of the delivery date

  • Proof of purchase (order confirmation or receipt) must be provided

2. Non-Returnable Items

We cannot accept returns for:

  • Items damaged due to misuse or improper care

  • Clearance or final sale items

3. Return Process

To initiate a return, please contact us at support@weighto.shop with your order number and reason for return. Our support team will provide you with a return authorization and instructions.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within 5–10 business days.

5. Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item shipped by us.

6. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at support@weighto.shop.

7. Contact Us

For any questions regarding returns or refunds, please contact:

Trade Name: Weighto, Inc.
Email: support@weighto.shop
Phone: +1 (646) 678 5005
Physical Address: 155 E 3rd St, New York, NY 10009, United States